MIS (WFM)Team Leader- Hyderabad Candidate should have Minimum 4+ year experience in MIS- Reporting Candidate must be an on- paper Team Lead. Should have minimum exposure in Call Centre environment for 2 years Analysis ? Strong Analytical skills Should be able to handle & achieve the departmental requirements Maintain data integrity Understanding of operational process, logical thinking, reporting and analysis Accurate and Timely reporting Client Management ? Internal and External Ability to work on data and generate various types dashboards, reports/ad-hoc reports Meeting client requirements within TAT and with accuracy Ability to handle high level data analysis and data Good knowledge of MS Excel & other MS Office Applications Ability to think strategically and work in terms of business opportunity and growth Ability to handle pressure and a natural go getter Familiar with Google studio Dashboard application and reporting Flexible to work in any shift