Job Description: Quality - Assistant Manager? Noida Candidates with 5+ years in Quality experience in tech support process supporting International BPO Clients Lean / Six Sigma certification preferred. Should have good knowledge on networking& troubleshooting Knowledge of ISO and QMS will be added advantage Good understanding of networking and computer troubleshooting Good Communication skills both verbal and written Strong Stakeholder Management skills Strong Team Management Skills Good command over MS office tools Should have good understanding to improve customer experience The candidate should have excellent problem solving capabilities and lateral thinking skills Good Knowledge of Sampling, Audit and Evaluation function Analytical bent of mind having Knowledge of Seven Quality tools Ability to handle pressure and a natural go getter Understanding of the Business situation and capability to address issues. Should be flexible working in rotational shifts including Night shifts.