Enquiry – Senior Analyst - Mumbai/ Pune/Bangalore/Gurugram

Location: Bangalore, Maharashtra, Mumbai, Gurgaon   •   Experience: Mid Level   •   Openings: 2
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Job description

Job Title- Enquiry – Mumbai/ Pune/Bangalore/Gurugram
Key Responsibilities:
Minimum 3+ Years experience in Enquiry
Both Domestic and International are fine Policy checking experience
Handle end-to-end motor insurance claims processing with strong knowledge of policy documents and renewals.
Manage no-claims cases efficiently while ensuring compliance with policy terms and underwriting guidelines.
Review, verify, and process domestic and international motor insurance claims documentation.
Coordinate with customers, surveyors, and internal teams for smooth claim settlement and resolution.
Maintain accurate records of policy issuance, endorsements, renewals, and claims updates.
Ensure timely follow-up and closure of pending claims within defined TAT.
Analyse policy coverage details to validate claim eligibility and minimize risk exposure.
Support renewal retention by resolving claim-related queries and enhancing customer satisfaction.
Adhere to regulatory and company compliance standards while delivering quality claim servicing.