P&C Claims – BPO 5 – Pune/Chennai
Location: Pune, Chennai
• Experience: Senior Level
• Openings: 5
Job description
Job Title - P&C Claims – Delivery Manager – Pune/Chennai
Must have skills
P&C Insurance domain -
expertise in Claims
10+Years of Experience in Managing
Insurance Operations for a Leading US based Insurer
Managed a Team size of 50+
Good understanding of the Industry
Trends
Led Process
Improvement/Transformation/Automation projects Delivering Significant Benefits
Good experience in developing high
impact presentations (PPTs) for customers
Green Belt Certification
Preferred Skills:
AINS Certification
Black Belt Certification
Managed Blended Operations (Contact
Centre, Backoffice)
Key responsibilities:
Manage Delivery of processes in
P&C Domain – UW/Claims
Team Management – 70+ Associates
Ensuring regular contact /
Governance with Customers
Provide necessary reports to
Internal and external stakeholders
Identify opportunities to
continuously improve processes
Ensuring compliance with
regulations / Internal, customer policies and requirements