Front Office Manager (Patient Relations & Marketing) - Chennai
Location: Chennai
• Experience: Mid Level
• Openings: 1
Job description
Front Office Manager (Patient Relations & Marketing)
We are seeking a highly skilled and experienced Front Office Manager to join our team in Chennai. The successful candidate will be responsible for managing the front office operations, patient relations, and marketing efforts.
Location
Chennai
Responsibilities
- Manage front office operations, including patient coordination and scheduling.
- Handle patient calls and provide information on the location and services offered.
- Develop and implement effective patient relations strategies to improve patient satisfaction and loyalty.
- Collaborate with the marketing team to develop and execute marketing plans to attract new patients.
- Monitor and analyze front office performance metrics to identify areas for improvement.
- Develop and implement process improvements to increase efficiency and productivity.
Requirements
- 1-5 years of experience in front office management, patient relations, or a related field.
- Strong communication and interpersonal skills to effectively interact with patients, staff, and external partners.
- Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
- Knowledge of front office operations, patient coordination, and marketing principles.
- Analytical and problem-solving skills to identify and resolve issues.
Benefits
- Opportunity to work in a dynamic and growing healthcare organization.
- Competitive salary and bonus structure.
- Comprehensive health insurance and retirement plan.
- Paid time off and holidays.
- Professional development opportunities to enhance skills and knowledge.