
Executive - International Voice Process
BengaluruFull Time
INTERNATIONAL VOICE PROCESS
Job description
Job Title: Contact Centre Executive (International Voice process) -
Bangalore
Job Summary
We are seeking a skilled and empathetic Provider Contact Centre
Executive to join our team. The ideal candidate will possess excellent
communication abilities, strong multitasking capabilities, and a
solution-oriented approach to handling provider interactions in a high-paced
contact center environment.
Key Responsibilities
• Handle inbound and
outbound calls with providers professionally and efficiently
• Deliver empathetic
and effective solutions to provider inquiries and concerns
• Maintain high
levels of accuracy and attention to detail in documentation and system updates
• Follow standard
operating procedures and compliance guidelines
• Collaborate with
internal teams to ensure seamless service delivery
Required Skills & Qualifications
• Verbal
Communication
• Experience:
Minimum 1 year in a contact center role (Healthcare domain experience is a
plus)
Skills Required
Executive - International Voice Process
ITES/BPO/KPO
ITES/BPO/Customer Service
Bachelor Degree
Full Time, Permanent
Key Skills
- INTERNATIONAL VOICE PROCESS
Other Information
GO/JC/051/2025
Brindha Kamaraj
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