Executive - International Voice Process

BengaluruFull Time
INTERNATIONAL VOICE PROCESS
Job description

Job Title: Contact Centre Executive (International Voice process) - Bangalore

Job Summary
We are seeking a skilled and empathetic Provider Contact Centre Executive to join our team. The ideal candidate will possess excellent communication abilities, strong multitasking capabilities, and a solution-oriented approach to handling provider interactions in a high-paced contact center environment.
 
Key Responsibilities
•          Handle inbound and outbound calls with providers professionally and efficiently
•          Deliver empathetic and effective solutions to provider inquiries and concerns
•          Maintain high levels of accuracy and attention to detail in documentation and system updates
•          Follow standard operating procedures and compliance guidelines
•          Collaborate with internal teams to ensure seamless service delivery
 
Required Skills & Qualifications
•          Verbal Communication
•          Experience: Minimum 1 year in a contact center role (Healthcare domain experience is a plus)
Skills Required
Executive - International Voice Process
ITES/BPO/KPO
ITES/BPO/Customer Service
Bachelor Degree
Full Time, Permanent
Key Skills
  • INTERNATIONAL VOICE PROCESS
Other Information
GO/JC/051/2025
Brindha Kamaraj

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