
HRO Delivery Lead – Senior Manager – Bangalore/Mumbai/Kolkata
Kolkata, BangaloreFull Time
HIRE TO RETIRE
HRO OPERATIONS
Job description
Job Title - HRO Delivery Lead – Senior
Manager – Bangalore/Mumbai/Kolkata
Candidate Expectations and Responsibilities :
13 Years work Experience in HR operations
(Hire to retire) across HR processes including Talent acquisition, talent
management, talent development, performance administration, payroll &
compensation and drive continuous improvements and adherence to SLAs/ KPIs
& tangible Business value added
Lead the Governance to Account Shared Service
Program
Drive Process rigor, business outcomes,
customer experience, controls & compliance and forge strong partnership
with stakeholders (Internal & external)
Responsible for Staffing Programs – ensuring
the identification of right skillset, timely onboarding & training.
Overall accountable for P&L (Revenue &
Margin) for the account aligned
Responsible for collaborating cross-functional
with stakeholders in HRO business process improvements aimed at simplification
and accelerating cost savings, Enhance Employee Experience and effectiveness.
The role will be responsible to moving each of
the delivery account towards Cognitive operations (combination of leveraging
Robotics, Analytics, AI and Agentic AI, effectively)
Master at using critical thinking and problem
solving skills to resolve issues and identify
improvement opportunities
Skills Required
HRO Delivery Lead – Senior Manager – Bangalore/Mumbai/Kolkata
ITES/BPO/KPO
Bachelors in Business Administration
Full Time, Permanent
Key Skills
- HIRE TO RETIRE
- HRO OPERATIONS
Other Information
GO/JC/090/2025
Hemalatha