HRBP-Process Manager - Pune
PuneFull Time
EMPLOYEE ENGAGEMENT
GREIVANCE HANDLING
POLICY MAKING
STRATEGIC HRBP
Job description
Job Title: HRBP-Process Manager
Location: Pune
Candidate expectation
Overall experience of 5+years and should have at least 3 years of experience working in a Business
Partnering role in a KPO/IT or ITES industry
Should be Flexible working in
nightshift.
Should be a MBA Graduate.
Key Roles & Responsibilities:
Work closely with the Program
Leader and other senior managers in the program to ensure a balance in HR &
Ops communication and that company policies are adhered to, in the
program.
Work closely with Business on
calibration process for performance management system.
Understand employee pulse, escalate to
appropriate levels & ensure end to end resolution
Investigate and close any conduct related
violation and take necessary disciplinary action wherever required.
Monitor & govern Performance Coaching
& Improvement process for bottom performers in the program.
Carry out career and capability
development programs for identified group of A-PM pool.
Attrition management for the
program/process.
Target – Fostering an ecosystem of quick
turn around for grievances while endeavouring to reduce the quantum gradually
Connect one-on-one with A-PM pool during
the pulse check
Govern leadership connects for the program
Oversee the 90-Day on-boarding &
assimilation program for A-PM pool in the program
Coach employees for them to invest in
their capability building
Conduct sessions to educate employees on
PMS
Ensure goal-setting activities getting
carried out between the managers and their direct reports basis defined
timelines
Guide & sensitize managers with
evaluation process
Close appraisal calibration with Business
Conduct exit interviews of A-PM within
timelines
Timely closure of Bottom Quartile
Close BG verification cases of A-PM in the
Program where Insufficiency/discrepancy has been identified.
Ensure that all trackers including pulse,
disciplinary (conduct and performance) are updated promptly and further shared
with the Sr. HR BP and other stakeholders
Create all necessary reports and
dashboards required for each program/process area.
Skills Required
HRBP-Process Manager - Pune
ITES/BPO/KPO
B Com
Full Time, Permanent
Key Skills
- EMPLOYEE ENGAGEMENT
- GREIVANCE HANDLING
- POLICY MAKING
- STRATEGIC HRBP
Other Information
GO/JC/1019/2025
Devikala D
