Delivery Manager – BPO 4/5 – Mumbai

MumbaiFull Time
BUSINESS ADMINISTRATIONS BUSINESS OPERATIONS OPERATIONAL EFFICIENCY
Job description

Job Title - Delivery Manager – Assistant Manager / Manager – Mumbai
 
Candidate Expectation & Responsibilities:
 
8+ Years experience in Overseeing the daily business and administrative operations and improving operating procedures for optimal efficiency
Assessing and enhancing the efficiency of internal and external operational processes
Leading and motivating staff to achieve organizational objectives
Overseeing the recruitment process to attract the best candidates and reduce employee turnover
Mentoring and inspiring employees to key into the vision of management
Establishing policies that improve and promote account vision and culture
Evaluating company performance and recommend strategies to improve results
Minimum Bachelor’s degree in Business Administration or industry-relevant equivalent
Proven experience in a senior executive role
In-depth understanding of the industry and the workings of different departments of a company, including finance, recruitment and human resources
Excellent leadership and organizational skills
Knowledge of accounting, financial analysis and data analysis
Outstanding written and oral communication skills
Strategic planning and business development
Experience in budgeting and finance
Flexible working in night shifts 

Skills Required
Delivery Manager – BPO 4/5 – Mumbai
ITES/BPO/KPO
B. COM
Full Time, Permanent
Key Skills
  • BUSINESS ADMINISTRATIONS
  • BUSINESS OPERATIONS
  • OPERATIONAL EFFICIENCY
Other Information
GO/JC/1120/2025
Marilakshmi S

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