Client Servicng Lead
Greater NoidaFull Time
HR OPERATIONS
HRO
Job description
· Lead and
manage the Shared Service Centre team, ensuring smooth day-to-day operations
Oversee,
onboarding, compliance, and lifecycle management for contingent workforce
clients.
Manage
recognition initiatives that highlight outstanding performance and
contributions, creating a culture of appreciation and recognition through
regular reward programs, team-building events, and internal awards.
Drive
ongoing improvements through standardizing, automating, and consolidating
processes. Identify problem areas in service delivery processes and recommend
solutions
Excellent
Stakeholder Management Skills: Builds and maintains strong relationships with
internal and external stakeholders, addressing their needs and concerns while
ensuring alignment with organisational objectives.
Skills Required
Client Servicng Lead
ITES/BPO/KPO
ITES/BPO/Customer Service
Post graduation
Full Time, Permanent
Key Skills
- HR OPERATIONS
- HRO
Other Information
GO/JC/1133/2025
Maheshwari Balasubramanian
