Manager - International Voice
BangaloreFull Time
INSURANCE - PAYER
INTERNATIONAL BPO
VOICE PROCESS
Job description
Proactively manage claims
Develop and document Strategic Case Plans that focus on the future direction of the claim using a holistic viewpoint
Find customer eligibility by reviewing contractual language and medical documentation, interpret information and make decisions based on facts presented
Leverage claim dashboard to manage claim inventory to find which claims to focus efforts on for maximum impact
Manage claims from initial medical requests to reviewing and evaluating ongoing medical information
Execute on all client performance guarantees
Skills Required
Manager - International Voice
ITES/BPO/KPO
ITES/BPO/Customer Service
Bachelor Degree
Full Time, Permanent
Key Skills
- INSURANCE - PAYER
- INTERNATIONAL BPO
- VOICE PROCESS
Other Information
GO/JC/1367/2025
Gayathri B
