Associate - Hospitality Management

ChennaiFull Time
HOSPITALITY MANAGMENT
Job description

Roles & Responsibilities
 
Ensures seamless delivery of a track or multiple tracks ( board room management, client visits, events or logistics) of hospitality service.
Handle guest complaints, assist with the check-in process and explain all facility amenities.
Coordinating and multi-tasking job duties in a busy environment.
Ensuring and providing flawless, upscale, professional, and best in class guest service experiences 
Analyzing customer feedback and providing strategic direction to continuously improve overall rating. BAU Reporting, Consulting & Advisory.
Monitor upkeep and maintenance of corporate floors, meeting rooms,  company cars, GH's, and ensure optimum utilization
Monthly review with all vendors on performance
 
Must have skill set
 
Strong customer service orientation with ability to manage client interactions and guest relations.
Experience handling client visits, events, and boardroom logistics.
Hands-on experience in facility and hospitality operations (corporate floors, guest houses, meeting rooms, logistics).
Experience in vendor coordination, performance monitoring, and SLA adherence.
Preferred: Hospitality Management / Hotel Management / Food Technology background.

Skills Required
Associate - Hospitality Management
ITES/BPO/KPO
ITES/BPO/Customer Service
Full Time, Permanent
Key Skills
  • HOSPITALITY MANAGMENT
Other Information
GO/JC/1373/2025
Divya R

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