Senior Manager - Media Operations
Full Time
MEDIA OPERATIONS
Job description
Lead,
mentor, and coach team members and supervisors to achieve performance goals.
Build
and maintain strong client relationships to ensure satisfaction, retention, and
business expansion.
Manage
daily operations of the business unit, ensuring efficient service delivery and
compliance with SLAs.
Handle
escalations effectively, provide quick resolutions, and implement preventive
measures.
Identify
operational risks and challenges; develop and execute mitigation plans.
Plan
and allocate manpower, monitor budgets, and optimize resource utilization.
Skill
Set
Should
have experience in handling Media Operations.
Proven
experience in end to end operations management and service delivery.
Proficiency
in performance metrics and using data to drive improvements.
Strong
communication, interpersonal, and leadership skills.
Ability
to manage budgets, optimize resources, and drive cost efficiency.
Skills Required
Senior Manager - Media Operations
ITES/BPO/KPO
Advertising / Market Research / Media Planning / PR /
Graduation
Full Time, Permanent
Key Skills
- MEDIA OPERATIONS
Other Information
GO/JC/1575/2025
Maheshwari Balasubramanian
