Associate / Senior Associate /Team Lead/ Assistant Manager– L2 Production Support (Incident Management)– Mumbai/Chennai
ChennaiFull Time
CHANGE MANAGEMENT
INCIDENTMANAGEMENT
ORACLE DBA
UNIX
Job description
Job Title: Associate / Senior Associate /Team
Lead/ Assistant Manager– L2 Production Support (Incident
Management)
Location: Mumbai/Chennai
Candidate
Specification& Job Responsibilities:
Candidate should have 2+
years of experience to write sequel queries or develop the queries, analyzing
the logs for any errors.
Knowledge about Unix, IBM
Technologies, implementation of Start of Day & End of Day checks.
Experience of interacting
with the Users directly, approach towards any defects to assist the L3 team if
required
Experience on Incident
Management, Change Management and Problem Management, approach towards repeated
issues, scheduling jobs, AutoSys and Open to work on weekends.
Red Hat Unix (Must Have)
IBM WPS (Must Have)
IBM WAS (Must Have)
AutoSys (Nice to Have)
ITRS (Genos) (Or similar
Monitoring technology)
Oracle DB (SQL skills Must
Have)
Mongo DB (Nice to Have)
IBM BPM/BAW (Nice to have)
Skills Required
Associate / Senior Associate /Team Lead/ Assistant Manager– L2 Production Support (Incident Management)– Mumbai/Chennai
ITES/BPO/KPO
ITES/BPO/Customer Service
B Tech
Full Time, Permanent
Key Skills
- CHANGE MANAGEMENT
- INCIDENTMANAGEMENT
- ORACLE DBA
- UNIX
Other Information
GO/JC/1741/2025
Ackshaya
