Change manager - Contract Hiring
DelhiFull Time
FINANCE & ACCOUNTING
ITIL
Job description
Job Description: Change Manager
Location: Pan India
Employment Type: Contract to Hire
Employment Type: Contract to Hire
Overview of the Role
This person will be someone who will be responsible for
managing and assessing requests for change and will report to the Service
Manager for Information Technology Relationship Management. You will be
working closely with colleagues across the Engineering department, various
business units and with our client facing teams. You’ll be required to work in
a dynamic environment ensuring standards and controls are strictly followed.
You will be responsible for managing the Change function for
Pershing and minimising risk through assessment of changes and conflicts.
This will include managing our Key Performance Indicators (KPI’s) and providing
reporting to senior management regarding our performance, attending Global
Change Advisory Boards (CAB’s) and managing local CAB’s.
You will work closely with our US teams to ensure we adhere
to policies and best practices and communicate this to our Stakeholders and
ensure our process documentation is current and maintained.
Core skills:
•
Experience of working in financial services industry
•
Strong change background and experience of change management in enterprise
transformation
•
Understanding of Release Management
•
ITIL v3 or V4 accredited
•
Knowledge of any change tracking system such as ServiceNow
•
Excellent excel skills
Soft Skills:
•
Excellent verbal and written communication skills
•
Has the right attitude towards the role and is willing to support all products
and any ad hoc tasks
•
Demonstrates the ability to work with cross-continental, cross-culture support
teams with a proven ability to liaise and coordinate between disparate and
multi-disciplined teams.
•
High level of professionalism when communicating with external clients and
internal users
•
Results oriented, leading by example with excellent analytical and problem
solving skills.
•
Maintain an attitude of continual service improvement to help suggest
improvements and drive change.
Skills Required
Change manager - Contract Hiring
IT/ Computers - Software
Master Degree
Full Time, Permanent
Key Skills
- FINANCE & ACCOUNTING
- ITIL
Other Information
GO/JC/1750/2025
Christopher
