Team Leader Quality- Chennai
CHENNAIFull Time
HEALTHCARE
HEALTHCARE CODING
QUALITY
QUALITY ASSURANCE
Job description
Job Title: Team Leader Quality
Candidate
Specification& Job Responsibilities:
Candidate should have Minimum
of 5+ Years in Multispecilaity Surgery
Must
have experience in Client and Stakeholder Management, Team Management.
Good
understanding of quality matrices
Should
have good understanding of quality tools
Participate in client calls
and understand the quality requirements both from process perspective and for
targets
Identify a method to achieve
the quality targets and implement the same in consultation with operations
manager / Team Manager
Identify errors with high
Inspection efficiency
Provide face to face feedback
and also send emails with the type of errors etc. on daily basis as per
protocol
Ensure correction of the
error by the respective Operations associate
Coach employees to minimize
errors and improve performance
Provide inputs to the
training team on common mistakes made to enhance training curriculum
Test files/batches for new
clients/processes to be processed as part of familiarization
Generation of QA reports on a
daily basis
Attainment of Internal &
External SLA as per Process Defined.
Meet and exceed inspection
efficiency score, calibration score, knowledge and skills score, inspection
productivity rate and any other appropriate metrics
Record identified errors.
This is an organizational record & can be used by the organization as it
deems fit
Skills Required
Team Leader Quality- Chennai
Hospitals/ Health Care
B. COM
Full Time, Permanent
Key Skills
- HEALTHCARE
- HEALTHCARE CODING
- QUALITY
- QUALITY ASSURANCE
Other Information
GO/JC/1845/2025
Devikala D
