Payments – Process lead/Manager – Gurgaon
GurgaonFull Time
CHARGEBACK
KYC
ONBOARDING
DISPUTES
FRAUD INVESTIGATION
KYC DUE DILIGENCE
Job description
Job title: Payments – Process lead/Manager
Job
Location: Gurgaon
Candidate Specification & Job
Description:
Candidate
Must have 5+ years of experience in Payments & Investigation specially
in ATM
Candidate must have experience in the BFSI industry, Payments & Cards which includes Investigations, Disputes, Reconciliations, KYC, Onboarding, Periodic Reviews and Remediation activities covering multiple geographies and all risk types
Candidate must have experience in the BFSI industry, Payments & Cards which includes Investigations, Disputes, Reconciliations, KYC, Onboarding, Periodic Reviews and Remediation activities covering multiple geographies and all risk types
Experience
in handling chargeback, Repairing payment messages (Incoming & Outgoing),
Treasury reporting and compliance validation for European Bank
Specialist
in Payments & Cards
With strong planning and Organizing skills currently leading Service Delivery & operations and maintaining strong customer relationship
With strong planning and Organizing skills currently leading Service Delivery & operations and maintaining strong customer relationship
A team
player with exceptional people management skills and focus on meeting and
delivering on client KPIs/SLAs
Flexibility
with shift
Skills Required
Payments – Process lead/Manager – Gurgaon
ITES/BPO/KPO
B.Com
Full Time, Permanent
Key Skills
- CHARGEBACK
- KYC
- ONBOARDING
- DISPUTES
- FRAUD INVESTIGATION
- KYC DUE DILIGENCE
Other Information
GO/JC/1847/2025
Marilakshmi S



