Loan servicing QA- Analyst/Senior Analyst/SME – Chennai
CHENNAIFull Time
LOAN SERVICING
MORTGAGE
QUALITY ANALYST
UNDER WRITING
Job description
?Job title: Loan servicing QA- Analyst/Senior Analyst/SME
Job
Location: Chennai
Candidate Specification & Job
Description:
Candidate
Must have 1+ years of experience in Loan servicing as quality analyst
2-3 years
of experience in data entry, accounting, quality assurance, or auditing role
Effectively communicate with Evergreen associates via phone, video conference, and email communication.
Effectively communicate with Evergreen associates via phone, video conference, and email communication.
Maintain
strong organizational skills, the ability to learn quickly, multi-task, and
accuracy/timeliness in completing tasks.
Perform
all actions in accordance with training, job aids, check lists, and policies
and procedures provided by management.
Demonstrate
excellent productivity, timeliness, and accuracy standards.
Effectively
use software specific to the position including Zoom, Teams, ICE MSP, ICE
Encompass, and Microsoft office products.
Collaborate
well with other members of the EHL team.
Able to
work the required business hours as determined by management.
Understand
basic mortgage loan boarding business processes.
Understand
basic quality control / assurance concepts and best practices regarding
consumer and financial product data systems.
Proficient
in reading, writing, and speaking the English language is required.
Entry
level Knowledge of ICE Mortgage Servicing Platform (MSP) and ICE Encompass Loan
Origination Systems preferred but not required.
Excellent
organizational, multi-tasking, data analysis, and follow-up skills.
High
comfort level with managing multiple priorities simultaneously.
Strong
follow-through to completion on assigned tasks and project work.
Initiative
and ability to create relationships of trust with business units,
administrative and support staff.
Proven
record of accomplishment in meeting deadlines, problem solving and
communicating with colleagues in other business units.
Effective
communication and presentation skills to summarize and present information.
High
comfort level in participating in meetings via phone, and video conferencing.
Flexible
with Shifts
Skills Required
Loan servicing QA- Analyst/Senior Analyst/SME – Chennai
ITES/BPO/KPO
B.Com
Full Time, Permanent
Key Skills
- LOAN SERVICING
- MORTGAGE
- QUALITY ANALYST
- UNDER WRITING
Other Information
GO/JC/1879/2025
saravanan P
