Head - Key Account Manager (Sales and Marketing) - Chennai
ChennaiFull Time
ACCOUNT MANAGER
SALES
MARKETING
Job description
Brings 10+ years of experience in Sales & Marketing with strong expertise across hunting new opportunities and farming existing accounts.
Built and nurtured long-term customer relationships, contributing to improved retention, repeat business, and sustained account growth.
Led end-to-end sales cycles including prospecting, lead qualification, solution positioning, negotiation, and closure.
Drove both new logo acquisition and revenue expansion within existing portfolios through upselling and cross-selling initiatives.
Developed structured processes for tracking customer needs, behavioral patterns, and feedback, enabling targeted sales strategies and faster response times.
Maintained detailed customer profiles and leveraged retention and satisfaction insights to optimize sales planning and account management.
Strengthened coordination between sales, marketing, and leadership teams, resulting in improved collaboration and smoother execution of campaigns and initiatives.
Acted as the primary point of contact for key accounts, ensuring proactive communication, timely escalations, and relationship growth.
Ensured accurate forecasting and provided regular updates on sales pipeline, quarterly targets, and business initiatives to internal and external stakeholders.
Identified and developed opportunities within assigned territories, contributing to consistent revenue growth and market expansion.
Skills Required
Head - Key Account Manager (Sales and Marketing) - Chennai
ITES/BPO/KPO
ITES/BPO/Customer Service
Bachelor
Full Time, Permanent
Key Skills
- ACCOUNT MANAGER
- SALES
- MARKETING
Other Information
GO/JC/1884/2025
Maheshwari Balasubramanian
