Delivery Lead - US healthcare
Job description
Minimum of 10-15 years of experience in outsourcing or delivery center operations with strong preference for candidates with patient access and/or prior authorization experience. Both voice and non - voice healthcare experience is required. Team management exposure is mandatory (minimum 30-40FTEs) Bachelor's degree required. Degree in Business Administration, Management, or Engineering is preferred Excellent oral and written communication skills, with the ability to build Relationships with Healthcare client leaders (e.g. Supervisors and Managers) Ability to manage priorities and meet deadlines. Ability to perform tasks in a customer-friendly and time-efficient manner. Experience with data analytics using Excel, Tableau (or similar software) is preferred.
Skills Required
Key Skills
- ANALYSIS
- CALLER
- RCM
- PROVIDER
Other Information
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