Business Analyst (ServiceNow)
Job description
Business Analyst - ServiceNow Candidate Specification Educational Qualification: Bachelor's degree in IT/Computer science/MCA Must have minimum 6+ years of work experience in Business Analyst. Must have Responsibility for BA in Requirement gathering, Gap analysis, user Stories, BRD, FRD, Should have experience in ServiceNow track record of successfully implementing business process improvements. In-depth knowledge of ServiceNow platform capabilities, including its various modules (ITSM, Service Catalog, ITOM & ITAM). Strong understanding of business process management principles and methodologies. Must have Knowledge of ITIL and IT service management processes is desirable Should have Functional experience working on ServiceNow capabilities like ITSM, Service Catalog and ITAM.
Skills Required
Key Skills
- BUSNIESS ANALYST
- BRD
- FRD
- ITAM
- SERVICENOW
Other Information
