OTC Cash Application
Job description
OTC Cash Application - Nagpur Candidate Expectation and Roles & Responsibilities Minimum 5+ Yrs of experience required Directs the daily operations of the cash application department to ensure accuracy and timeliness. Ensures daily accurate and timely (within 2 business days of receipt) line item posting of payments received from the payers. Ensures maintaining 100% accuracy throughout month. Ensures timely daily resolution of any unidentified receipts. Ensures timely recognition of client issues and works with other departments, AP, Collection, Billing teams for providing immediate resolution. Ensures that a Daily Receipt Log for each client is maintained daily, balanced and accurate for weekly reporting to each client. Ensures that clients receive accurate and timely weekly reports. Handle and support team on month end activities. Working closely with Clients to ensure timely & accurate deliverables. Timely receipt of lockbox and/or seeks resolution to any issues relating to a client?s deposit. Ensures that processes/SOP are in place to identify payments received, Un-applied, On-Account and other activities. Oversees daily communication/Calls with clients & providing/sharing updates. Communicates with clients as necessary and resolving the queries. Questions asked. Supervises team members and help them with developing and attaining performance goals and objectives. Evaluates performance and providing feedback on timely manner for individual & team improvement. ?Arranging periodically Overview sessions with team for brain storming and upskilling. ?Training of reporting employees of areas as assignment through job focus. ?Exploring upstream / downstream improvement opportunities by working with business partners and stakeholders. Demonstrated ability to meet deadlines while managing multiple improvement projects. Support the development of the end-to-end process design for the Cash application domain for the Core solution.
Skills Required
Key Skills
- OTC
- ORDER TO CASH
Other Information
