Job description

Team Lead Candidate Specification: Minimum 4 years of experience Monitor the team?s performance Develop quality assurance framework Design Solution-Oriented Presentations for Customer Deliver IQA Fundamentals Training to newly onboarded QAs Analyze data to generate hypotheses & conclusion Manage process transition Develop & deliver regular reports on program results to senior leadership Plan, organize and prioritize work efficiently, multitask, and work well under pressure with minimal direction. Under the direction of the site leads, implement strategies to successfully manage the day-to-day operations Working with teams across the globe with different Vendors across the globe and participating in Calibration sessions. Drive the team to achieve individual as well as team target Coach, mentor and share feedback to the trainees/ team by cross auditing the cases that are processed by IQAs

Skills Required

Key Skills

• QUALITY ASSURANCE
• DATA ANALYSIS
• G- SUITE

Other Information