SME/TL - Google Pay transaction
Job description
Process Specialist Candidate Specification: 3+ years of experience with payment transactions. Will be responsible for overseeing and managing all aspects of consumer relations and customer service within the organization. Will play a crucial role in ensuring that the company maintains a positive reputation and provides excellent customer service to its clientele. Oversee the management of customer service operations and ensure timely and effective resolution of consumer complaints and inquiries. Should have experience in handling payment transactions, resolves payment related concerns. Serve as the main point of contact for escalated consumer issues, demonstrating empathy, professionalism, and problem-solving skills in dealing with customer complaints. Should have Excellent Communication. Flexible to work in Night shifts.
Skills Required
Key Skills
- PAYMENT TRANSACTIONS
- PAYMENT GATEWAY
- UPI
- ACCOUNT TRANSACTION
Other Information
