Job description
Customer Service Candidate Specification: Minimum 8+ years experience To monitor & check all process, procedures, SOPs Instructions are in compliance with regulatory recommended guidelines Handling customer support, passenger query handling and airport operations. Ensuring customer delight during shift at the Passenger Terminal Building (PTB). Handling the Emergency Responses during any eventuality in the shift e.g. Bomb Threats, Evacuations, Medical & other Contingencies as per laid down SOP's.
Skills Required
Customer Services Officer-CSO
Travel and Airlines
Full Time, Permanent
Hospitality and Airports
Key Skills
- "CUSTOMER SUPORT"
Other Information
GO/JC/19917/2024
Sheena