Job description

Profile involving acquiring, growing and deepening Super HNI Banking customer relationships through effective relationship management. Focusing on the analysis and satisfaction of Super HNI Customers' financial as well as investment needs and objectives. Provide the face of the Bank to the highest net worth customers of the Bank. Detailed Responsibilities: Generate new business to achieve defined sales targets Build and deepen relationships with existing Wealth Customers to achieve increase in share of wallet and revenues. Provide professional customer service to achieve a high percentage of customer satisfaction and retention. Ensure ongoing self-development. Manage the portfolio to de-risk against attrition and achieve stability of book. Manage the key performance indicators at the highest level. Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places. Sales Achieve the Targets set in terms of product mix. Greater focus on acquisition of Resident customers. Aggressive cross-selling and upselling of Wealth and Asset products as well as Trade Forex. Achieve "best in class" productivity in order to maximize the efficacy of the sales process. Achieve the budgeted cross sell targets. Aggressive Sales call plans to acquire large prospective customers through referrals. Ensure coverage of customer base in accordance with the Group approved Relationship Matrix.

Skills Required

Key Skills

• RELATIONSHIP MANAGEMENT HNI RELATIONSHIP MANAGER
• HNI PREMIER BANKING PORTFOLIO

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