Job description

Lead Candidate Specification: 5+ years of experience in telecom billing/collections. Job description: Generate and review monthly billing statements for accuracy and completeness. Analyze trends in billing and collections to identify areas for improvement. Process customer payments through various channels (online, checks, bank transfers). Investigate and resolve billing inquiries and discrepancies from customers. Collaborate with customer service and technical teams to address service-related issues impacting billing. Negotiate payment plans with customers to facilitate timely collections. Maintain accurate records of all billing and collections activities.

Skills Required

Key Skills

• TELECOM BILLING
• BANKING
• COLLECTIONS

Other Information