Job description

IT Service Management Job Description: Should have Minimum of 15 years work experience in IT service management Should have Experience of performance data analysis of ITIL processes including conducting ITSM assessments and gap reports Must have end user experience of ServiceNow and other ITSM platforms Data-driven mindset of service excellence and customer satisfaction Successful teamwork experience and demonstrated leadership abilities

Skills Required

Key Skills

• ITSM
• IT INFRASTRUCTURE
• SERVICENOW

Other Information