Job description

Lead ? Collection Strategy Location ? Mumbai (Andheri) Job Responsibilities : Candidate with 8 years of experience in a similar role, preferably in the financial services sector (NBFC). Create segmentation in the portfolio based on the risk attached to the clients for efficient handling Monitoring portfolio for increasing delinquency patterns based on the portfolio triggers Creating Standard and Adhoc management reporting and analysis for portfolio review Analyze data to identify early warning signals (Productivity, efficiency & effectiveness) and proactively provide feedback in order to take corrective actions Effective trigger based on monitoring to ensure adherence to the process in place and regular improvement ideas for initiating positive changes in the process. Proactively seeks, finds and recommends opportunities to improve customer experience, processes, policies, budget vs actual and profit for the company Proactively finds work/ analysis that helps collection/ recovery team to improve performance Effectively mentors other team mates to help them develop their analytics tools & techniques and risk management skills and knowledge about the business and processes Document all changes and strategies for ready reference. Create regular champion challengers to drive continuous improvement(improved performance, reducing cost)

Skills Required

Key Skills

• COLLECTION
• NBFC

Other Information