Job description

AGM/AVP - Commercial and Retail Banking Location: Chennai/Indore Job Description: Overall, 15+ years of experience in commercial and Retail Banking domain Managing a Span of 200-300 FTEs Plan and drive continuous improvement engagements in both non-operational and operational areas, including the ability to harmonize and optimize processes. Identify process/business capability/organizational inefficiencies through a current state/future state analysis and develop targeted recommendations to close gaps. Use multiple data sources to conduct capability assessments and strategic workshops to gain alignment with stakeholders on business objectives and technology and process priorities. Synthesize quantitative and qualitative data, extract insights and develop strategic recommendations. Anticipate customer needs and, using a developed fact-base, identify and discuss potential solutions to improve the customer journey. Work with the business, product, IT, project team, work stream leads and key stakeholders to ensure the various stages of the project delivery are understood, accepted, and approved by key stakeholder within the agreed timelines. Lead, guide and support multiple work stream leads / consultants through the design and implementation of targeted change strategies including identification of change impacts to people, process, policy, and structure, stakeholder identification and alignment, appropriate communication and feedback loops, success measures, training, organizational readiness, and long-term sustainability. Strong project management skills - Structuring projects, managing profitability, and ensuring exemplary delivery. Prioritize, manage time effectively, escalate issues appropriately, and keep information confidential is critical to this position. Flexible to work in global working hours.

Skills Required

Key Skills

• BANKING
• BANKING OERATIONS
• COMMERCIAL BANKING
• RETAIL BANKING
• INTERNATIONAL BANKING

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