Job description

AGM/AVP- FAO Delivery -Pan India Candidate Expectations: Minimum 20 years of experience in F&A Outsourcing industry of which at least 5 years in managing large programs of over 800 to 1000 FTEs , direct reportees should be 50+ (Managers , Senior Managers) Experience in Client Relationship Management ? engaging with CFOs, key client stakeholders, understanding their requirements and Outsourcer?s ability to meet them. Experience of leading large teams located across multiple cities in India and across the world. Experience of Driving Digital Transformation across a portfolio of accounts. Experience of working in large organizations have matrixed structure. Excellent communicator at all levels Demonstrates a breadth and depth of operational service delivery management expertise, preferably in an international environment. Excellent analytical and problem-solving skills. Experience in managing/supporting transitions of complex F&A project Understanding of Technology and various ERPs being used in Finance world JD Accountable for managing service delivery Conduct a thorough review of all components in the Project/Program Plan: scope, deliverables, time frame, and cost to meet client expectations and contractual agreements . Ensure Quality Management Systems are followed for delivery excellence. Responsible for SLA management and customer satisfaction across one or more customers . Ensure and monitor all processes are in place to proactively protect consistent service quality. Metrics and reporting as per the program communication plan . Should be flexible in working as per client requirement.

Skills Required

Key Skills

• FAO
• FNA
• F&A
• FINANCE & ACCOUNTS

Other Information