CEM Collections – AGM – Pan India
PuneFull Time
COLLECTIONS
CONTACT CENTRE
DELIVERY & OPERATIONS
Job description
Job Title - CEM Collections – BPO 7 – Pan
India
Candidate Role & Responsibilities :
17-22 Years experience in deliveries related global
Credit operations – Collections, Order to Cash lifecycle, Cash apps.
Represent Delivery in Sales function for the
above-mentioned offerings.
Travel for QBR presentations.
Flexibility of travel for long term projects and
Delivery Set ups.
End to end ownership of
delivery and extensive experience in Client facing role.
Ensure timely
deliverables through daily reviews.
Analyse daily performance
indicators and encourage awareness and performance improvements.
Manage performance
objectives through use of Analytics and insights.
Strong analytical skills
required as well as the ability to take statistical data
Proven ability to make
sound business judgments
Team Player with Strong
Performance Management abilities
Create and implement
processes that result in improved business performance
Strong execution skills
with focus on clear, realistic action steps and timeliness
Strong working knowledge
of Ms Excel and PowerPoint
Strong Verbal and written
communication
Ability to work
effectively in ambiguity, shifting priorities and multiple deadlines.
Possess excellent
interpersonal skills.
Should have experience
with Transitioning big projects
Strong interpersonal
skills as well as verbal and written skills required
Knowledge of the credit
industry and what motivates consumers is preferred as well as an understanding
of business financial levers.
Flexible with shifts
Skills Required
CEM Collections – AGM – Pan India
ITES/BPO/KPO
Full Time, Permanent
Key Skills
- COLLECTIONS
- CONTACT CENTRE
- DELIVERY & OPERATIONS
Other Information
GO/JC/2143/2026
Hemalatha
