Senior Manager – Tower Lead – Payroll- Bangalore
BangaloreFull Time
PAYROLL
PAYROLL OPERATIONS
PAYROLL PROCESS
Job description
Job Title: Senior Manager – Tower Lead – Payroll
Location: Bangalore
Candidate
Specification& Job Responsibilities:
Candidate should
have 12-15 years of experience in payroll.
Expertise in Pre
and post payroll preferably in an outsourcing environment, with proven Delivery
experience.
Proficient in pre
and post payroll, joining the dots with upstream/downstream processes and
payroll platforms
Technical
Expertise: Proficiency in global payroll systems and ERP platforms (SAP,
Workday, ADP), Ticketing tools (SNOW preferable)
7-year client
facing experience - service-oriented mindset, equipped to manage and respond to
stakeholder requirements ·
Experience in
root cause analysis, driving continuous improvements & transformation
At least 5 years
experience in Team management.
Excellent English
language skills, both verbal and written
Analytical bent
of mind, solution oriented approach
Service Delivery:
Lead, mentor and develop high performing team & foster a culture of
accuracy, accountability and continuous improvement
Ensure the team
delivers green SLAs and KPIs every month.
Continuous
Improvements: Both proactive and reactive.
Identify and
implement process improvements to enhance efficiency, accuracy and scalability.
Capability to
convert root causes into actionable tasks. ·
System &
Process Optimization: Manage global payroll platforms (e.g., ADP, Workday,
SAP), drive automation, and integrate systems with HRIS tools.
End-to-End
Payroll Admin Management: Oversee payroll processing for multiple countries,
including salary calculations, deductions, and statutory contributions.
Compliance &
Risk Management: Ensure adherence to global tax laws, labor regulations, GDPR,
and other data privacy standards; develop and maintain robust procedures and
additional internal controls. ·
QC/Audit &
Reporting: Conduct payroll audits, prepare compliance reports, and support
internal/external audit processes.
Team Leadership:
Lead and mentor a global payroll team, ensuring high performance and continuous
development.
Stakeholder
Engagement: Collaboration with multiple stakeholders to ensure seamless
integration, SLA compliance, and effective communication of milestones, risks
and outcome
Skills Required
Senior Manager – Tower Lead – Payroll- Bangalore
ITES/BPO/KPO
ITES/BPO/Customer Service
Full Time, Permanent
Key Skills
- PAYROLL
- PAYROLL OPERATIONS
- PAYROLL PROCESS
Other Information
GO/JC/2208/2026
Anupriya Yugesh
