Front Office Manager (Patient Relations & Marketing)

Location

Responsibilities

• Manage front office operations, including patient coordination and scheduling.
• Handle patient calls and provide information on the location and services offered.
• Develop and implement effective patient relations strategies to improve patient satisfaction and loyalty.
• Collaborate with the marketing team to develop and execute marketing plans to attract new patients.
• Monitor and analyze front office performance metrics to identify areas for improvement.
• Develop and implement process improvements to increase efficiency and productivity.

Requirements

• 1-5 years of experience in front office management, patient relations, or a related field.
• Strong communication and interpersonal skills to effectively interact with patients, staff, and external partners.
• Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.
• Knowledge of front office operations, patient coordination, and marketing principles.
• Analytical and problem-solving skills to identify and resolve issues.

Benefits

• Opportunity to work in a dynamic and growing healthcare organization.
• Competitive salary and bonus structure.
• Comprehensive health insurance and retirement plan.
• Paid time off and holidays.
• Professional development opportunities to enhance skills and knowledge.