Senior Manager - Transition Lifescience
HyderabadFull Time
TRANSITION
Job description
Lead end-to-end transition for Lifescience, lifecycle: Due Diligence → Solution Design → Knowledge Transfer → Go-Live →
Stabilization → Handover to Operations.
Develop detailed transition
project plans, timelines, risk registers, and resource allocation plans.
Define governance framework,
reporting cadence, and escalation matrix.
Ensure compliance with
contractual commitments and business case assumptions.
Act as primary transition SPOC
for clients and internal stakeholders.
Conduct regular steering
committee meetings and provide status updates to leadership.
Manage expectations and drive
alignment between client, operations, HR, IT, and training teams.
Lead process mapping, SOP
documentation, and process re-engineering initiatives.
Oversee knowledge transfer
sessions (onsite/offshore/virtual).
Identify automation and
transformation opportunities during transition.
Identify transition risks and
develop mitigation strategies.
Track dependencies, compliance
gaps, and operational readiness.
Ensure smooth go-live with
minimal business disruption.
Manage transition budgets, cost
tracking, and ROI realization.
Support hiring plans and training
strategies during ramp-up.
Ensure optimal resource
utilization and adherence to financial targets.
Drive Lean/Six Sigma initiatives
during transition.
Capture lessons learned and
implement best practices for future transitions.
Support digital transformation
and automation initiatives.
Strong expertise in BPO
transitions (Voice/Non-Voice/Back Office/Finance/HR/IT Services).
Proven experience in large-scale
migration and global delivery models.
Project management expertise
(PMP/Prince2 preferred).
Strong stakeholder and client
management skills.
Risk management and
problem-solving capability.
Financial acumen and budgeting
knowledge.
Excellent communication and
presentation skills.
Skills Required
Senior Manager - Transition Lifescience
ITES/BPO/KPO
ITES/BPO/Customer Service
Graduation
Full Time, Permanent
Key Skills
- TRANSITION
Other Information
GO/JC/2506/2026
Maheshwari Balasubramanian
