Quality Manager-Team Lead /AM -Mumbai/Kolkata

MumbaiFull Time
AGILE CERTIFIED-SCRUM MASTER QUALITY CONTROL TECHNIQUES REVIEWING CUSTOMER FEEDBACK SIX SIGMA BALCK BELT
Job description

Job Responsibilities
  • Compile and analyze Quality information regarding the product
  • Be able to write clear, informative reports that highlight the main findings
  • Have the ability to discuss quality standards and how to accomplish them with other employees.
  • Reviewing customer feedback and understanding customer demands and expectations of products and services
  • Working with management teams to provide recommendations and solutions to quality issues
  • On boarding and training new quality control team members
  • Staying up to date with new quality control techniques and methods
  • Investigating root causes of defects and recommending solutions for quality issues
  • Six Sigma Black Belt, Agile certified-Scrum Master
 

Skills Required
Quality Manager-Team Lead /AM -Mumbai/Kolkata
ITES/BPO/KPO
B Com
Full Time, Permanent
Key Skills
  • AGILE CERTIFIED-SCRUM MASTER
  • QUALITY CONTROL TECHNIQUES
  • REVIEWING CUSTOMER FEEDBACK
  • SIX SIGMA BALCK BELT
Other Information
GO/JC/291/2025
Marilakshmi S
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