VP PnC Operations
Full Time
INSURANCE DOMAIN
PROPERTY AND CASUALTY
PROPERTY AND CASUALTY INSURANCE
Job description
Title: VP - Property & Casualty Insurance COE - Pune/Mumbai
Candidate Expectation and Roles & Responsibilities
Strong strategic operations delivery leader , having overall 20+ years of experience, Majority in Property and Casualty Insurance operations across the value chain / product life cycle covering Underwriting, Policy Servicing and Claims
Been in senior leadership role having an Overall responsibility for Service Delivery of a portfolio of P&C Insurance customers cutting across multiple geographies
Lead the Insurance Delivery Practice and Centre of Excellence (COE), for Insurance Vertical , provide forward outlook of the industry and how the team can be equipped to handle future
Lead a large team (typically in excess of 2000 FTE)
Creative approach to problem solving with the ability to focus on details while maintaining the big picture view
Ability to develop new strategies, objectives and initiatives for running successful operations, experience of developing procedures, service standards for business excellence
Preferably external certification in P&C Insurance (CPCU or CII certification)
Lead change management and value creation initiatives, ensuring client’s success and enhanced customer experience
Meet and exceed customer expectations on Service Delivery including Service Levels, Quality, Process efficiencies and saves and any other Contractual requirement across the spectrum
To closely liaise with multiple functions/stakeholders and create ‘Go-to Market’ strategy
To grow the Business for Organization’s Insurance and develop offerings with respect to P & C Insurance groom next level leadership to take on higher level responsibilities
Skills Required
VP PnC Operations
ITES/BPO/KPO
Full Time, Permanent
Key Skills
- INSURANCE DOMAIN
- PROPERTY AND CASUALTY
- PROPERTY AND CASUALTY INSURANCE
Other Information
GO/JC/301/2025
Hemalatha
