
Lead - US Mortgage Claims
BengaluruFull Time
US MORTGAGE CLAIMS
Job description
Supervise and lead a group of associates to meet all SLA’s relatives to
all functions.
Maintain daily, weekly, and monthly production reports along with MBR
and QBR including preparing Decks across all processes managed including
circulating minutes.
Monitor work allocation, pipeline management daily across all processes
managed.
Provide
recommendations for strategies and process improvements to add value.
Create and Manage SOP
for all processes handled along with periodic updates.
Skills Required
Lead - US Mortgage Claims
ITES/BPO/KPO
ITES/BPO/Customer Service
Bachelor Degree
Full Time, Permanent
Key Skills
- US MORTGAGE CLAIMS
Other Information
GO/JC/346/2025
Sriram