Sr. Executive - Technical Support

HyderabadFull Time
AZURE CLOUD CUSTOMER SERVICE TROUBLE SHOOTING
Job description

Provide technical support and troubleshooting for data-related issues across various platforms
Resolve technical issues related to ChromeOS, Linux, macOS, and Windows
Conduct data validation and integrity checks with PG Admin and developed SQL statements to optimize workflows.
Resolve data-related issues an d ensuring minimal disruptions and seamless operations.
Create and execute test plans, document software defects, and conducted Functional, Regression, and Integration testing.
Collaborate with the mobile app team to ensure a bug-free application and use JIRA for defect tracking and test management.
Participate in Scrum meetings, contributing to sprint planning and retrospectives.

Skills Required
Sr. Executive - Technical Support
ITES/BPO/KPO
ITES/BPO/Customer Service
Bachelor Degree
Full Time, Permanent
Key Skills
  • AZURE
  • CLOUD
  • CUSTOMER SERVICE
  • TROUBLE SHOOTING
Other Information
GO/JC/390/2025
Ramya V

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