HRO Process Manager - Kolkata
KolkataFull Time
HIRE TO RETIRE
HRO
HRO OPERATIONS
HRO
HRSS
HR OPERATIONS
HUMAN RESOURCE
Job description
Job
title : HRO Process Manager
Location : Kolkata
Candidate Expectations:
Working Experience in the
area of HRM/ HRSS – 10+ years for any geography
Excellent understanding of
core HR Operations.
Good analytical, problem-solving and decision-making skills.
Proven ability of managing large teams.
Client and stakeholder management
Good analytical, problem-solving and decision-making skills.
Proven ability of managing large teams.
Client and stakeholder management
Manage core business of end-to-end
HRM process for the client.
Ensures timely resolution to
each request received.
Manage and exceed the Service
levels as agreed with the client.
Proactive recommendations on
improving service levels by anticipating any upcoming changes.
Designs, develops and
maintain the HRM process in the organization.
Explores the market best
practices in the HRM space and implement appropriate best practices in the
organization
Monitors and constantly
reduces the costs of the HRM stream.
Brings to the table awareness
of dynamic regulatory environment and is mentor to DRs and resources.
Monitors the labor
legislation and implements required changes to keep the process compliant
Manages and develops the team
of HRM resources.
Acts as a single point of
contact for managers regarding HRM topics.
Assertive communication basis
logical recommendations suitable to business needs.
Keeps his team engaged and
challenges self and team for continuous improvement.
Flexible to work in global working hours.
Skills Required
HRO Process Manager - Kolkata
ITES/BPO/KPO
ITES/BPO/Customer Service
Full Time, Permanent
Key Skills
- HIRE TO RETIRE
- HRO
- HRO OPERATIONS
- HRO
- HRSS
- HR OPERATIONS
- HUMAN RESOURCE
Other Information
GO/JC/404/2025
Ackshaya
