Manager-Learning and Development

MumbaiFull Time
COMMUNICATION STRATEGY CONTENT DESIGN DIGITAL LEARNING PLATFORMS EMPLOYEE MANAGEMENT EMPLOYEE WELAFE LEARNING AND DEVELOPEMENT TRAINING FACILITATION
Job description

Job Title: Manager– Learning & Development 

Job Overview:
This position is responsible for driving learning and engagement initiatives in the organization, aimed at enhancing employee productivity and building a strong, development-focused culture. The role involves designing, implementing, and facilitating training programs, along with leading employee engagement activities.

Key Responsibilities:
  • Design learning programs based on identified gaps.
  • Create effective training content using various media and methods.
  • Prepare pre- and post-training materials, including handouts and assessments.
  • Customize internal training modules and coordinate with external partners.
  • Conduct virtual and in-person training sessions across employee levels.
  • Coach managers to cultivate a development-focused team culture.
  • Plan and execute the annual employee engagement calendar in collaboration with Regional HR.
  • Develop communication strategies to promote L&D and engagement initiatives.
  • Continuously evaluate and enhance training effectiveness based on feedback.
Skills & Attributes:
  • Excellent verbal and written communication skills.
  • Strong presentation and facilitation abilities.
  • Familiarity with multimedia/digital learning platforms.
  • Ability to engage learners and ensure content retention.
  • Proficient in digital tools for content creation and delivery.
  • Self-motivated, creative, organized, and able to manage multiple priorities.

Skills Required
Manager-Learning and Development
Banking/ Financial Services, ITES/BPO/KPO
Human Resource
Master of Business Administration HRM
Full Time, Permanent
Key Skills
  • COMMUNICATION STRATEGY
  • CONTENT DESIGN
  • DIGITAL LEARNING PLATFORMS
  • EMPLOYEE MANAGEMENT
  • EMPLOYEE WELAFE
  • LEARNING AND DEVELOPEMENT
  • TRAINING FACILITATION
Other Information
GO/JC/431/2025
Subashini

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