Helpdesk - Associate/Senior Associate / Lead - Bangalore
BangaloreFull Time
EMPLOYEE LIFE CYCLE
HIRE TO RETIRE
RECRUITMENT AND ONBOARDING TO RETIREMENT
Job description
Job Title – Associate/Senior
Associate/ Lead – HR Helpdesk
Location – Bangalore
Candidate
Specification& Job Responsibilities:
Candidate must have 1+ years
of experience in HR Helpdesk
Handle employee queries
related to onboarding, systems access, policies, benefits, transfers,
separation, pension, etc., via phone, email, or chat
Update and manage tickets
within defined SLAs; log interactions clearly and comprehensively
Familiarity with HR processes (onboarding, transfers, separations,
benefits administration)
Strong customer-service orientation and communication skills
Updating HR systems during onboarding/offboarding
HRIS implementation experience (Workday, service now)
Must be flexible with shift as the clients requirement
Skills Required
Helpdesk - Associate/Senior Associate / Lead - Bangalore
ITES/BPO/KPO
B Com
Full Time, Permanent
Key Skills
- EMPLOYEE LIFE CYCLE
- HIRE TO RETIRE
- RECRUITMENT AND ONBOARDING TO RETIREMENT
Other Information
GO/JC/485/2025
Marilakshmi S
