Gen AI /Servicenow

ChennaiFull Time
AUTOMATION AI GEN AI SERVICENOW
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Job description


Experience- 15 to 18 years
Location- Chennai
1.      Experience in managing service desk operations
2.      Experience in any of ITSM tools & automation tools
3.      Very good knowledge on ITIL processes
4.      Ability to analyze the process gaps in SD and propose solutions
5.      Modernize ServiceDesk using AI technologies
6.      Experience in showcasing transformation initiatives to customers on the service desk/ automation area
7.      Both application and infrastructure automation knowledge
8.      GenAI related automation expertise.

Skills Required
Gen AI /Servicenow
IT/ Computers - Software
IT-Software
Bachelor Degree
Full Time, Permanent
Key Skills
  • AUTOMATION AI
  • GEN AI
  • SERVICENOW
Other Information
GO/JC/495/2025
Mithra Dayalan

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