Banking Delivery Leader - AGM - Hyderabad
0Full Time
BANKING
BANKING OPERATIONS
RETAIL BANKING OPERATIONS
Job description
Job title
: Banking
Delivery Leader - AGM
Location : Hyderabad
Candidate Expectations:
Candidate with minimum 20+
years of relevant experience in banking operations. At least 10+ years of
experience in running a large Retail Banking Operations
Managed a Team size of 200+
FTEs
Retail Banking domain
expertise across Banking, Cards & Consumer Lending operations(expertise in
any one is required)
Candidate would be expected to have strong people management skills, business acumen & possess
Operations Background
Effective client interaction, good communication & presentation skills - Ability to liaison with senior Management
Process Driven and has an eye for detail
Self-motivated, willingness to take on challenges and adaptable to change
Understand Business Needs: costs, resource planning, Billing, Transformation etc.
Problem-solving, analytical and networking skills across various functions
Strategic thinking and planning Qualifications
Candidate would be expected to have strong people management skills, business acumen & possess
Operations Background
Effective client interaction, good communication & presentation skills - Ability to liaison with senior Management
Process Driven and has an eye for detail
Self-motivated, willingness to take on challenges and adaptable to change
Understand Business Needs: costs, resource planning, Billing, Transformation etc.
Problem-solving, analytical and networking skills across various functions
Strategic thinking and planning Qualifications
Job Description:
Provide leadership,
direction, and guidance to a team Operations Team
Develop and implement strategies to optimize operational processes and improve efficiency.
Collaborate with clients to understand their business needs and requirements, and proactively identify opportunities for service enhancement and expansion.
Conduct regular audits and assessments to identify compliance gaps and areas of operational risk.
Work closely with internal stakeholders, such as legal, compliance, and risk management teams, to address issues and implement solutions.
Optimize resource allocation based on workload forecasts, client requirements, and staffing availability.
Participate in hiring and provide capacity planning/hiring feedback and forecasting Coordinate with HR to recruit, onboard, and train new team members as needed.
Contribute to the development of the overall business strategy and objectives.
Develop and execute operational plans aligned with the organization's strategic goals and objectives.
Monitor industry trends and market dynamics to identify opportunities for business growth and expansion.
Develop and implement strategies to optimize operational processes and improve efficiency.
Collaborate with clients to understand their business needs and requirements, and proactively identify opportunities for service enhancement and expansion.
Conduct regular audits and assessments to identify compliance gaps and areas of operational risk.
Work closely with internal stakeholders, such as legal, compliance, and risk management teams, to address issues and implement solutions.
Optimize resource allocation based on workload forecasts, client requirements, and staffing availability.
Participate in hiring and provide capacity planning/hiring feedback and forecasting Coordinate with HR to recruit, onboard, and train new team members as needed.
Contribute to the development of the overall business strategy and objectives.
Develop and execute operational plans aligned with the organization's strategic goals and objectives.
Monitor industry trends and market dynamics to identify opportunities for business growth and expansion.
Skills Required
Banking Delivery Leader - AGM - Hyderabad
ITES/BPO/KPO
ITES/BPO/Customer Service
Full Time, Permanent
Key Skills
- BANKING
- BANKING OPERATIONS
- RETAIL BANKING OPERATIONS
Other Information
GO/JC/511/2025
Marilakshmi S
