Team Lead - Order Management
BangaloreFull Time
ORDER MANAGEMENT
S&F
Job description
Lead and manage a team handling end-to-end Order-to-Cash (O2C) processes.
Supervise order processing, invoicing, and resolution of customer queries.
Manage escalations and ensure timely and effective resolution.
Identify and implement process improvement opportunities.
Monitor and ensure quality standards in accuracy, timeliness, and compliance.
Guide the team in using ERP and CRM systems effectively.
Skills Required
Team Lead - Order Management
ITES/BPO/KPO
ITES/BPO/Customer Service
Bachelor Degree
Full Time, Permanent
Key Skills
- ORDER MANAGEMENT
- S&F
Other Information
GO/JC/546/2025
Sriram
