Senior Officer - JIRA & Confluence Administrator-Mumbai
MumbaiFull Time
ACTIVEDIRECTORY
AGI LE
ATLASSIAN CERTIFICATIONS
AUTOMATION
CD PIPELINE
DE VOPS
ITSM FRAMEWORKS
JIR A
MIDDLEWARE PLATFORMS
REST API S
SCRIPT RUNNER
WEB HOOKS
Job description
Job Title: Senior JIRA &
Confluence Administrator
Candidate
Specification& Job Responsibilities:
Candidate must have
7+ years on experience with Atlassian
JIRA and Confluence administration in enterprise environments Validate the
information received using Existing guidelines Deep expertise in JIRA configuration, including complex workflow
creation, automation, and JQL.
Strong command of Confluence Space and template
design, user management, and governance
Proven experience working in Agile/DevOps/ITSM
frameworks
Experience with Script Runner, Automation for JIRA,
Insight, and other Marketplace apps.
Strong understanding of Atlassian Cloud vs Server/Data
Centre architectures and migration considerations
Proficient with REST API Integration, scripting
(Groovy, Python, Shell) and log analysis.
Knowledge of SSO, LDAP/Active Directory integrations,
user provisioning, and permission models
Own and manage the entire Atlassian stack including
JIRA Software, JIRA Service Management, and Confluence (Cloud Server, or Data
Centre)
Lead design and implementation of complex JIRA
workflows, permission schemes, customer fields, and automation rules tailored
for Agile, Scrum, Kanban, and ITIL processes.
Design and administer Confluence spaces, templates,
access structures, macros, and content strategies to support knowledge
management and team collaboration
Work closely with product owners, delivery managers,
and support teams to gather requirements and translate into effective Atlassian
solutions
Drive platform governance, including user access
control, audit compliance, plugin evaluations, and license management.
Lead or contribute to migration initiatives, such as
JIRA server to cloud or third-party tool consolidations
Develop custom integrations using REST APIs. Webhooks
and middleware platforms.
Mentor and guide junior administrators and support
users through training, documentation, and troubleshooting.
Maintain system uptime, schedule upgrades/patches, and
ensure data integrity and backup policies are followed.
Act as an SME for JIRA & Confluence best
practices, enterprise scaling, and strategic enhancements.
Excellent problem-solving, communication, and
stakeholder engagement skills.
Preferred Qualifications
Atlassian Certifications (ACP-610/120/1000) is a plus
Experience managing large-scale environments with
1000+ users
Exposure to Atlassian Access, Crowd, and
Bitbucket/Bamboo
Familiarity with CI/CD pipeline, security
compliance and audit controls
Experience leading tool governance forums or CoE.
Skills Required
Senior Officer - JIRA & Confluence Administrator-Mumbai
Banking/ Financial Services, ITES/BPO/KPO
B. COM
Full Time, Permanent
Key Skills
- ACTIVEDIRECTORY
- AGI LE
- ATLASSIAN CERTIFICATIONS
- AUTOMATION
- CD PIPELINE
- DE VOPS
- ITSM FRAMEWORKS
- JIR A
- MIDDLEWARE PLATFORMS
- REST API S
- SCRIPT RUNNER
- WEB HOOKS
Other Information
GO/JC/595/2025
Supraja
