Jira Confluence Admin –Mumbai
MumbaiFull Time
CONFLU ENCE
GROOVY
JIR A
R E ST A PI
Job description
Job Title: Jira Confluence Admin
Location: Ghansoli, Navi Mumbai
Job Description:
Candidate must have 2+ years
of experience in JIRA administration in enterprise environments.
Administer and maintain
Atlassian JIRA, JIRA Service Management and Confluence platforms
Design and implement custom
JIRA workflows, screens, schemes, custom fields and dashboards
Develop Confluence spaces,
templates, macros and knowledge management structures for teams • Collaborate
with business users to gather requirements and implement JIRA configurations to
meet Agile/Devops delivery models
Manage user permissions,
groups, and roles with JIRA and Confluence
Perform regular system
audits, cleanup, upgrades and security patches
Integrate JIRA with
third-party tools
Develop and maintain
documentation on configuration, processes, and best practices
Provide day-to-day support
and training to users on JIRA and Confluence usage and capabilities.
Generate reports and
analytics using JIRA Query Language (JQL), filters, and dashboards
Work with IT and Security
teams to ensure compliance and data integrity Required Skills and
Qualifications
Strong expertise in JIRA
workflow configuration, automation rules (Automation for JIRA), and JIRA
Service Management (JSM)
Proficient in Confluence
administration and integration with JIRA
Hands-on experience with
scripting and automation using Groovy (Script Runner), REST APIs, or similar
tools
Good understanding of Agile
and ITIL frameworks
Experience in user
onboarding, access control and group management
Strong troubleshooting and
problem-solving skills.
Experience with Atlassian
Marketplace plugins and licensing management. Preferred Qualifications •
Atlassian Certification (ACP-610/620/1000) is a plus
Experience with Atlassian
Cloud and Data Center migrations
Familiarity with other
Atlassian tools like Bitbucket, Bamboo, and Trello
Basic knowledge of Linux and
Databases (PostgreSQL, MySQL) for backend support.
Ability to work independently
and in a collaborative team environment
Strong organizational and
documentation skills
Customer-focused and
proactive in identifying and solving issues.
Should be Flexible with shifts.
Skills Required
Jira Confluence Admin –Mumbai
ITES/BPO/KPO
ITES/BPO/Customer Service
B.E.
Full Time, Permanent
Key Skills
- CONFLU ENCE
- GROOVY
- JIR A
- R E ST A PI
Other Information
GO/JC/596/2025
Supraja
