Job description

• Stay updated on Salesforce best practices, new features, and industry trends.

• 2+ years of experience supporting Salesforce (Service Cloud, Sales Cloud, or other Salesforce products).
• Strong understanding of Salesforce data model, security model, and automation tools (Process Builder, Flow, Workflow Rules).
• Experience with Salesforce support tools like ServiceNow, Jira, or similar.
• Basic knowledge of SOQL and Apex debugging (reading logs, understanding error codes).
• Excellent analytical and problem-solving skills.
• Strong written and verbal communication skills.

• Salesforce Administrator Certification (ADM-201) or equivalent.
• Experience with Salesforce integrations (e.g., APIs, middleware).
• Familiarity with Lightning Experience and Lightning Web Components (LWC).
• Experience with sandbox management and release processes.
• Prior experience supporting end-users in a fast-paced environment.

Skills Required

Key Skills

• SALES FORCE

Other Information