
Quality Assurance Manager - Learning Solutions
BengaluruFull Time
ELEARNING QC
INSTRUCTIONAL DESIGN
LMS TESTING
QC IN TRAINING AND DEVELOPMENT
QUALITY ASSURANCE
SCORM
Job description
Job Title - Quality Assurance Manager
Location - Bangalore/Hyderabad/Chennai/Navi Mumbai/ Coimbatore & Indore
Job Summary:
Location - Bangalore/Hyderabad/Chennai/Navi Mumbai/ Coimbatore & Indore
Job Summary:
Ensures instructional and visual quality, technical functionality,
and overall compliance of all training deliverables against project standards
and client requirements.
Key Roles & Responsibilities:
- Define
and implement quality assurance processes across the ADDIE lifecycle.
- Review
ILT materials, eLearning modules, and videos for instructional accuracy,
grammar, visual consistency, and interactivity.
- Conduct
functional testing of SCORM packages on various LMS platforms.
- Maintain
checklists for editorial, design, and technical reviews.
- Coordinate
with IDs, GDs, Courseware Developers, and PMs to ensure feedback
implementation.
- Analyse
feedback trends and provide improvement recommendations.
Required Skills & Qualifications:
- Bachelor’s
or Master’s degree in Instructional Design, Educational Technology,
Multimedia Design, or related field.
- Understanding
of instructional models (ADDIE, SAM, Agile Learning)
- Strong
attention to detail and editorial review skills
- Familiarity
with LMS platforms and SCORM/AICC/xAPI standards
- Hands-on
with QC tools/checklists and bug reporting protocols
- Excellent
communication, stakeholder management, and problem-solving skills.
- Understanding
and proficiency in the healthcare industry, encompassing its systems,
processes, and related technologies (preferred, not mandatory)
Skills Required
Quality Assurance Manager - Learning Solutions
ITES/BPO/KPO
ITES/BPO/Customer Service
Bachelor Degree
Full Time, Permanent
Key Skills
- ELEARNING QC
- INSTRUCTIONAL DESIGN
- LMS TESTING
- QC IN TRAINING AND DEVELOPMENT
- QUALITY ASSURANCE
- SCORM
Other Information
GO/JC/670/2025
Kamlesh Kumar
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