Customer Support Executive - Telugu

Location

Responsibilities

• Handle customer calls in Telugu, responding to queries and resolving issues in a timely and professional manner.
• Provide exceptional customer service, ensuring high levels of customer satisfaction and loyalty.
• Work closely with internal teams to resolve customer complaints and issues.
• Maintain accurate records of customer interactions and feedback.
• Meet or exceed performance targets and key performance indicators (KPIs).

Requirements

• 1-2 years of experience in customer support or a related field.
• Excellent communication skills in Telugu, both written and verbal.
• Strong customer service skills, with the ability to handle customer complaints and issues in a professional manner.
• Ability to work in a fast-paced environment, meeting performance targets and KPIs.
• Basic computer skills, including proficiency in Microsoft Office applications.

Benefits

• Opportunity to work with a leading organization in the customer support industry.
• Chance to develop and enhance customer service skills in a dynamic and supportive environment.
• Competitive compensation package, as per industry standards.
• Opportunities for growth and professional development within the company.